We collect and process the following types of information to provide our services:
Patient Information: Securely stored patient records, including names, contact details, and medical details, accessible only to authorized providers.
Provider Information: Personal details for account creation and authentication, as well as audio recordings for transcription.
Usage Data: Information on app usage to enhance functionality and user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
Patient Management: Enabling providers to view and manage patient records.
Audio Dictation: Allowing psychiatrists to dictate audio files for transcription into our EMR system.
Service Improvement: Analyzing usage patterns to enhance functionality.
Communication: Sending important updates or responding to inquiries.
3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share information in the following circumstances:
Authorized Personnel: Patient and audio data is accessible only to the provider and our EMR transcription team.
Compliance with Laws: Disclosure to comply with legal obligations or valid legal requests.
Business Transfers: Information transfer in the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures to protect your data, including:
Encrypted storage and transmission of patient records and audio files.
Secure access controls to prevent unauthorized access.
Regular audits and updates to ensure compliance with privacy standards.
5. Data Retention
We retain information as long as necessary to provide services or comply with legal obligations. Providers can request data deletion through the app's support feature.
6. Your Rights
As a user, you have the following rights:
Access and Correction: Request access to or correction of your personal data.
Data Deletion: Request account and data deletion by contacting support.
Restrict Processing: Opt-out of non-essential data collection.
7. Third-Party Services
We may use third-party services, such as transcription tools, which adhere to strict confidentiality agreements and privacy standards.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices or legal requirements. Significant changes will be communicated through the app or email notifications.
9. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: support@efficiencyapp.com
Phone: +1-234-567-890
Address: 123 Efficiency Lane, Suite 100, City, State, Country